CITI Training 

To comply with Institute policy and federal regulations, all employees are required to complete mandatory CITI training. All training must be completed before involvement in human subject research. Research studies will not be approved until all key personnel and research project staff completes their assigned training. To maintain compliance, periodic refresher training is required for Conflict of Interests, Human Research and Good Clinical Practice courses. Find your assigned Learner Group below to begin your training.


CITI Training Access

New Users

  1. Go to and click Register.

  2. Search for Harvard Pilgrim Health Care under Your Organization Affiliation.

  3. Complete the required registration questions.

  4. Register for the courses in your assigned learner group.

  5. For additional help, see detailed instructions here.

Refresher Training

  1. Go to to login

  2. Under Institutional Courses, click View Courses

  3. Under Courses Ready to Begin, the required refresher course is displayed.

OSP Learner Groups and Required CITI Training


  • Export Controls

  • Conflicts of Interest

  • Human Research - Group 1 Investigators

  • Investigators RCR

Research Project Staff

  • Export Controls

  • Conflicts of Interest

  • Human Research - Group 2 Research Project Staff

  • Project Staff RCR

Other Departmental Staff 

  • Export Controls

  • Conflicts of Interest

  • Human Research - Group 3 Other Departmental Staff

  • Other Departmental Staff RCR

Research Study Concerns?

  • If you have questions or concerns regarding the rights of a research participant, you may leave a message anonymously on the Harvard Pilgrim Health Care IRB Hotline: 800-807-6812.

  • To report suspected research misconduct at Harvard Pilgrim Health Care Institute, the interim contact is Michael Dizinno, Research Compliance QA/QI Specialist,, or 617-867-4212.

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